Shipping policy
Will ship to the lower US 48 states except for US Protectorates, APO/FOP, and PO Boxes.
Will only provide shipping to PayPal/ Square/ Shopify Payments confirmed addresses with current phone numbers provided. Customer is responsible for the information entered during checkout.
Purchased items will be shipped next business day (excluding holidays) after confirmed payment of item(s) including shipping.
We accept Immediate payment using a credit card through PayPal/ Square/ Shopify Payments only.
Sales Tax will be added to destinations that require it.
Free "Expedited" Shipping
Free shipping is only available when specifically offered at checkout, otherwise buyer is responsible for shipping cost. We reserve the right to choose which carrier(s) to ship items that fall under the free/expedited shipping requirements.
Carrier expedited shipping delivery time estimates are calculated at checkout. Please allow 2 - 5 days delivery for non-calculated shipping options at checkout.
Send all expedited shipping related questions to:
Freight Shipping
Freight shipping costs and/or options will be calculated/provided at checkout. We reserve the right to choose which freight carrier(s) to ship items that fall under the freight shipping requirements. Shipment tracking number(s) will be provided by email once order is fulfilled. Customer is responsible for tracking package(s). Customer is responsible for receiving and inspecting their freight shipment upon delivery.
Carrier freight shipping and delivery time estimates are calculated at checkout.
Send all freight related questions to:
Free "Local" Pickup
Normal local pickup hours are from 9am-5pm (Monday-Friday). Holidays may affect normal business hours.
Location: 1203 Freeway Dr., Building B, Reidsville, NC 27320
We can be available anytime most weekdays/weekends. Please schedule an appointment (date and time) at contactus@onpointparts and include the order number. Please await for confirmation before traveling.